Hello BSA,
You mention using an aftermarket firewire card. Depending on how this is connected, if it's internal or external, may affect the connection. If your system has an onboard card you should try using this over the aftermarket one.
If you own another computer it would be a a good thing to check to ensure that the firewire out on the camcorder is working as it should. Another firewire cable should also be used for the purposes of testing the connection.
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