If your computer has a card slot, use that to transfer from your SD card. If not, you can purchase external card readers for very little money. I have always worked this way so never had to rely on software.
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EOS C100 mk2 with the Canon EF-S 18-135mm IS STM and EF-S 24mm STM lenses - Zoom H2n - Dell 8700 i7-4790 3.6Ghz, 24GB Ram, Win 10, Nvidia GTX 1060 6GB - DaVinci Resolve Studio 19.1 - Blackmagic Speed Editor - Presonus Faderport 1 - DJI Ronin S
