07-26-2018 11:48 PM
07-27-2018 12:29 AM
Hello stenger,
The XF Utility software should allow you to view the footage. The use of a NLE (non-linear editor) is recommended for editing purposes.
07-27-2018 12:48 AM
07-27-2018 12:49 AM
07-27-2018 09:58 AM
strenger..
Can you be a little more specific? We know what camera you own.
What OS are you runnng, windows or MAC?
What does the file format of the movie show on your computer?
What happens when you try to play a clip?
Error message, black screen?
Have you tried playback in another program?
~Rick
Bay Area - CA
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07-27-2018 10:14 AM
07-27-2018 10:16 AM
07-27-2018 03:33 PM - edited 07-27-2018 03:34 PM
Are your files on the same hard drive as your OS and media player or editing software, or are they on a remote hard drive? Which media player software are you trying to use? Media Player Classic or VLC Media Player tend to play just about any video file format you can throw at them. Also, Irfanview includes a video player that covers a lot of different formats. And all of the software listed above has free downloads.
07-27-2018 06:36 PM - edited 07-27-2018 06:38 PM
The XF300 is a professional HD camera that records MPEG 2 50Mbps 10bit format video in an MXF container. Most everyday video players will not play MXF. You will need an NLE such as Adobe Premiere, DaVinci Resolve, or Avid Media Composer to open and view these files.
This is not a consumer camera but a professional one for experienced users. So don't expect things like plug and play.
09-03-2021 07:15 PM
If this conversation isn't over...
I installed Canon XF hoping to view metadata, but I can't even see videos within the program. I don't know if it will display the info I want to see in the metadata, but it sounded interesting enough to explore. (I've been viewing and editing within Adobe Premiere without issues, so it's just a matter of understanding Canon XF).
Question: Does the program want/need the correct file structure as it comes straight from the camera, or can I just put an MXF in a folder? I know Sony XDCAM player is picky about the folder structure, so maybe Canon is too. Premiere isn't picky, so i've been doing whatever is easiest.
I can't wrap my head around why I can't "set virtual media". I get this message: "Cannot set the selected folder as virtual media." (there are no special characters in folder or file names)
Thank you
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