Have a Elura 90 bad heads?

[garysteward]

With my Elura 90, there are bars across after recording on new tapes.  Recorded tapes which were ok, now have bars across on playback.

[Mykolas]

Hi garysteward!

Thank you for posting about this.  Based on what you described, your Elura 90 definitely needs service.  However, this particular model is no longer in service life, so it cannot be serviced by our Factory Service Center.

I would like to offer you the opportunity to participate in the Canon Loyalty Program instead.  The Canon Loyalty Program option allows you to replace your current camera for a discounted fee, plus shipping.  The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided.

If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight.  Let them know you have been working with online support and the Canon Loyalty Program was offered.  Be sure to have your serial number for your camera at the time of your call.