My issue is setting up my ZR85 (newly acquired) to send video to my Toshiba laptop (windows 10). I have downloaded 7 programs and not a one will recognize the 85. I have hooked up the A/V to HDMI port through a converter. Also have hooked up the camera USB port to computer USB port with zero results. I have an old ZR40 and ZR80 that I used on a desktop (win XP) successfully. Desk top is gone. Any help appreciated.