Canon ES500 viewfinder staying black

[gretchencanon]

canon es500 viewfinder stays black. Able to see that camera records and plays back when use cables to link to VCR, but nothing shows on viewfinder

[Arthur]

Thanks for posting!

While our Forum Community members are welcome to chime in, the ES500 has been retired. That means we do not offer support for the camcorder. We recommend updating to a more modern camcorder and reaching out to our Canon Upgrade Program specialist who will go over the best options for upgrading your product. They can be reached at 866-443-8002.

[shadowsports]

Greetings,

After 31 years of service, you deserve a new modern device. 

If you have old tapes, you can use an online service and have them converted to DVD or the cloud.