HiFirst we need to know more about you printer and you pc ( windows ? Mac? )& how it is connected to your pc. An if you can more details about your problem.
Hi.First you must uninstall drivers & software from your pc.Then go tohttps://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mp-series/pixma-mp560?subtab=downloads-driversAnd download the driver again.After ...
