Hi there, We've had this machine for years and it's worked just fine. We recently moved offices and have a new ISP. Since the move, our scan-to-email function is not working. Our dealer servicer has been out and upgraded the firmware, reset all the v...
Did you check the gmail seeing I described above? This was the missing step for us.You should also double check the port settings on your printer/scanner. I believe gmail requires 465, but do a search to double check me I that.
Quick update here for people facing the same problems. We have fixed the issue, finally. The DNS Host and Domain name settings seem to play no role in the SMTP issue. Once our servicer updated the firmware and made sure all the SMTP settings were cor...