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taragem72
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08-09-2017
11-20-2017
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MX922 won't print envelope from lower tray
08-09-2017
Cannot make MX922 print envelopes from lower tray. Lower tray is selected in printing preferences. Printer keeps trying to print from upper tray, which is empty. Get Support code: 1007.
Re: MX922 won't print envelope from lower tray
11-20-2017
Solved! It was due to 4x6" envelopes (not #10) being selected in MS Word. Thanks, Jason!
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