thanks, after more communication with canon, they called back 2x, we had no luck. HOWEVER - i found that if the files were downloaded automatically to my win 7 pc they would not play. I then manually copy and pasted them from the camera to the pc and...
I can not play the video clips on windows 7 or windows 10. Spoke to Canon over the phone as well 2x, they were unable to help. I am going to return the camera and buy a nikon. this is pathetic! I have owned dozens of cameras over the past 30 years fo...