I raised the scanner platform on my MF8380CDW and it is now locked in the up position. The directions under clearing paper jams simply states raise the scanner platform, remove any jammed paper, and then lower the platform. There is nothing abou...
In case someone else stumbles across this, do not look for a lever to press or anything else. The solution is to press the roller near the center of the support holding the platform up away from you toward the back of the printer. Very easy once ...
