I have heard from someone who works with a wide-format printer in my company that for about the past three weeks, whenever he has tried to print something using the Export function (to the imagePROGRAF plugin), the printer keeps unrolling the paper u...
It turns out that "No Spaces at Top or Bottom (Conserve Paper)" under Roll Options is exactly what we needed, as I learned when I called Canon's support line. (Maybe that checkbox even exists because some people just print very long images onto whole...
I have just learned that when using the native Print dialog, the person who normally operates the printer needs to set a custom paper length that is a bit greater than the actual length of the print; this is the same thing we now need to do with the ...
I am currently at the site where the printer is being used, and the person who normally operates the printer noticed that previously, it did not mention such a large length for the roll (it was listed in the printer console as 708.66 inches); our act...
I have heard that this problem happens when printing anything with the Photoshop plugin and does not occur when printing with Photoshop's native Print dialog.