Hello, janet1 You used only Canon inks and got the “wrong printhead” error ??? I am really sorry about that. The only Canon inks I used with my printer were in the box the printer came in. After they were empty, I used strictly nonOEM inks. Been doin...
Hello, drebs: Thanks for your kind comments, but I really don't deserve them. I just made the call. Greg did the work. I, too, wondered why “the type of print head is incorrect” error message hasn't been replaced by something that more closely descri...
Last night I spoke for almost an hour with “Greg,” a supervisor in tech support. My MG6320 and its Support Code 1403, “Incorrect print head,” is not covered by any lawsuit. I really can't expect it to be because, almost certainly, the code was the re...
MG6320 here. "Support Code 1403 The type of print head is incorrect. Install the correct print head." So it's not U052, but the effect is exactly the same. I was printing perfectly and now I'm dead in the water. Didn't change print head or cartr...
