I talked to your support group. I was told that this is not designed to print more than one DVD on an occassion. If I want to print five (as I did weekly) I would need to buy a professional model at a much higher cost. I thought the reply was bogus, ...
The model I have is the Pixma MX922. I have tried 1) carefully lining the arrows up, 2) pushing the tray gently against the first resistence (further into the machine than the arrows) 3) stopping the tray between the above 2 points, 4) stopping the t...