I am using the USB connection with the printer and can get by without the wireless link. So I'll leave it there. I have a complex network and the type of troubleshooting vendors follow is more disruptive than it's worth. Thank you for trying.
Sorry, this did not work. I have two Canon IJ printers with wifi capability. Only one connects to wifi and that is the one that this app sees. It just doesn't see my MG3620. What next?
I have this problem too. I have another Pixma which has no problem with wifi connection. I am using the latest release of OS X 10.11.5. Whenever I use the IJ Network Tool it gives me this error message "An error occurred while communicating with the...