My Pixma MX870 scanner worked until about a month ago. I reinstalled the software, updated the drivers, had 100% signal strength on WiFi by moving printer closer to router and nothing has worked. I am using Windows 10.Any other ideas?Thanks!
This did not fix my scanner issue.I followed the steps you suggested. The correct printer was already selected under preferences. I reselected it, tried to scan and got the same error message.Thank you for your help.I spoke to 2 technicians at Canon...
Thank you for your questions.I am trying to scan wireless; I have always used this printer to scan and print wireless. i am using Windows 10. When I try to scan from the printer or the MP Navigator on screen, I see an error box:"Scan GearAn error...