" Note: If Microsoft had an update it may be necesarry to rerun the scanning patch again." Why??? I have no other software that requires being "repatched" everytime Windows updates. Those Windows updates occur automatically about once a month and ...
I have a hard time thinking that the higher ups at Canon would continue to ignore this issue if they were 1) aware of it and 2) that their failure to adequately address the issue means that this topic has remained at the top of their office printer d...
Regarding Canon phone support, I spent an hour on the phone with them earlier this month. After several downloads and reinstall action, they couldn't get the problem solved and referred me to Microsoft. No joy.
Why should Canon respond???Well, for starters this is their forum. We use it but they own it and it is clearly here only because it benefits their business.Secondly, other similar boards do receive direct support from the mother company. Ford for exa...