One strange thing was to make sure that the camera clock was properly set. I had the correct time but the camera said daylight savings time. Since we are not now on daylight time, I needed to turn off daylight time and then reset the time by one ho...
Thanks! I called the phone number and the technician was very helpful. We got it to work on one PC and I am still working on the second PC. I learnt that there are many possible causes for the same "cannot connect" problem. The Canon support team ...
