Canon Community

Below is the text of a post nearly 2 months ago. Unfortunately no replies have been received and an expensive prtr is sitting idle. Does anyone know the name, addr & phone # of a responsible person at Canon who can resolve problems. Thanx. When the i...

Hello: when the iP4000 works properly it's really good but for some unknown reason has a tendency to fail frequently possibly due to faulty printhead design. The printhead was replaced abt 100 pix ago and worked well until recently when ink cartridge...

3 new color cartridges were installed in my Pixma iP4000 but now all colors are "washed out". One of the new cartridges is "PHOTO magenta". Could that be the cause of the problem ?  If not, what must be done ? Thanx. Bewildered Bob