And now they think that printing via USB is a perfectly suitable solution: "I am pleased to learn that installation using a USB cable was successful, and you are able to print and scan. At this time, there is no new information available regarding a...
I finally got someone on the ticket who seems to know what's going on, and said they're aware of an issue. He asked that I try a USB and report back so I've done that (it worked), and offered to test any potential fixes. I'll post back as to what tra...
Now they're claiming that build 1511 is an Insider build and that "Canon only supports the most current consumer build which is 10240". Needless to say I've endevoured to put them straight.
So I've raised a ticket at Michael's request, linking them to this thread, but it appears to be stuck in first level hell. They clearly haven't read the thread and are insisting that uninstalling and reinstalling the driver will fix the issue. Meanwh...