I now see the MAINTENANCE tab. Went through all the steps, and in the Cartridge window I pressed BLACK ONLY, then hit OK. Went to print a window opens to tell me that the printer will print on COLOR only. I print, and it did try to print in color.Wen...
I followed the instructions above to use BLACK ONLY. Control Panel, Right click on printer icon, Click Preferences, but I do NOT see a Maintenance tab.I'm using Windows 8.1 if that helps.Thank you Kindly,Barry
Hi Canon, I have the MP495. I replaced the BLACK cartridge, but the unit does not print, though it sends out a blank sheet of paper. The COLOR is very low, and that may be the reason. I did hold down the reset button for as long as 30 seconds, bu...