You're welcome! Kudos should go to 'Captret' who posted it originally in 2014 as a fix for same problem in Windows 8.1. It worked for me then so when I struck problem again after upgrading to Windows 10, I tried it once more with great success.
This simple fix I found online worked for me: Start> in the run box type. Services.mscScroll down to Windows Image Acquisition (WIA)Right click, select PropertiesCheck that Startup type is set to AutomaticClick Log On TabCheck that Local System accou...