I too used the MG7520 for years to print DVDs without problems. It died so I bought a TS9520 but that only selects the CD tray using Easy-print or My Image garden but not any other programme (Printworks or Swift Publisher) as it gets shunted to the r...
That is exactly why I think their suggestion of a service is a cop out. This is obviously a problem, probably with the software if not the the way the print head works when printing a disc if it is different from printing paper. Surely they should ha...
Thanks, I can't see the artifacts on paper even with a magnifying glass but you are right about the false black on disc. It is acceptable as an albeit imperfect solution. Thanks
Canon's reply is a service? Is that the best that can be done? We have a very specific issue that is being experienced by a number of users. It is an issue not easily detected by a local service. The printer is working perfectly except for the black...
I agree, but Canon must have an answer if it is being experienced by others. My the way my machine is the MG8220 but is suffers from exactly the same problem after a few years of faultless operation.
