hi michael, no this answer does not help at all. Ofcourse we tried everything from different ports, different cables, start windows in safe mode, update the software etc, this is the things you will try first hand to see if you can solve the problem...
hi sergey, i have a Gigabyte B85M-D3H i have tried different ports but the problem remains the same.i think the key to the fix is that the scanner freezes >> you restart and during the closing down of the computer the scanner starts to react again...
good news for this ongoing issue: i have updated to windows10 and the scanner is usable again. the error still pops up and the scan is aborted but the computer doesnt freeze up anymore and you can retry the scan! it works! (and windows 10 is actuall...
