Hi - I had the same problem. Managed to download a cleaner software from the web and it does the trick of clearing the registry of the 'menu ex....'. What I did was 1) Removed all the 'canon solution......' program using the removal program from c...
I went into the registry and deleted traces of CanonSolutionMenuEx and subsequently reinstalled with the CD that comes with the scanner - still same result. Any help in getting the scanner to work appreciated. Thanks.
