My printer in unusable. It shows that magenta ink is out. Magenta cartridge was almostnew; but I changed it anyway. New cartridge - same message. What is my problem? Is it possible to print in black and white only ( I rarely use color printing )?
In following the steps outlined for Windows 8.1 access to Printer Properties, I do not get the window shown and there is no "Ports" window. Therefor, I do not see the box to check for Bi-directional printing. Please help. I have a Pixma MX700, have u...