Canon Community

I am register, have all the software on my computer, have an authenticated account with Canon iMage Gateway and can NOT upload pictures even when I am hard wired from my camera to my computer. I want to be able to upload my pictures....the message I ...

Help PLEASE! I'm pretty computer savy but I can't figure this out. I'm running on a Mac OS version 10.9.2 and I have downloaded all the software from Canon, I'm connected but the camera says check settings when I go to authenticate the camera....I ca...