I had the same problem and did not check my inbox until someone suggested I do so-did not know I had one-Canon had already replied from this site. They sent me a new printer Mine was old Same error free shipping of other and great support on getting ...
Wow You should maybe not have called at all I received a response from canon just for posting on this very same site. they replaced my printer with upgraded model and their tech support has been great. I was absolutely amazed. My response and post ...
I posted to this forum and they are sending me a new printer check out the email canon friends link here somewhere I can hardly believe it You may have a PM that you have not checked I hadn't. personal message.