I also had another problem with the printer: the touch screen would sometimes lock up and the printer would not print, so the only option was to remove the power cable and plug it in again. I read about this and found that there is a firmware update ...
I read several posts that suggested this happened after a "low ink" warning and that was also true in my case. Having changed the ink, the first laptop still refused to print, giving the message: Another computer is using the printer.The following st...
