Solved my problem. For some reason, the scanner utility wasn't installed. I removed the printer and all drivers (good info on stragglers in this post: http://www.tomshardware.com/answers/id-1623188/catch-uninstalling-printer-drivers.html). I then ...
I have a 2 year old mg5220. Just got a new laptop with windows 8.1, and now I cannot get the scanner to work from the operation panel. Navigator is installed, all drivers are updated and printer is showing up with network address in setup. I can p...