To be allowed to enter the change per the instructions, I found that I first had to click on the "Change Properties" button on the GENERAL tab. Without this step, everything was faded out on the PORTS tab. After clicking the "Change Properties" but...
I, too, am having this same problem with my Canon MX710 printer, which I am using in wireless mode. The message I get is: Cannot communicate with the printer. Turn Enable bi-directional support on in the printer's Properties dia...