The scanner will scan but the document image does not come through on my computer. I've downloaded new drivers but still no image. Not sure what to do at this point.
You have been so patient, thank you. Yes, the drivers were installed previously. I removed everything as you suggested, reinstalled, rebooted. No error message. I do have malware, not VPN. I logged into the utility and my scanner does list at th...
Windows 10, gray cable from modem to printer, so ethernet??, hitting scan button on printer, then selecting computer on printer screen, sel.ect black and white, start, then finish. I hope this helps and is what you are looking for.
