Canon Community

Printer did a firmware update and now the touch screen is locked up at "update successful" and the click "OK" button.. touch screen does nothing. will not respond to tapping on the OK button. I have tried powering down and waiting and then powering u...

The touch screen quits responding to touch after printer sits for awhile or after it powers down. Powering off and then back on does not fix the issue. I have discovered that you have to unplug the AC cord and then plug back in,, it seems to reset th...