That is exactly what happened with me. The Windows app won't work. However, Android app over WiFi did. Maybe try using your mobile device app over WiFi.
Thank you Rick for your response. You are right. on the PIXMA PRO-10 support page, it mentions only Android and iOS apps. However, there is no mention of the Windows app being supported. I would much rather prefer a larger screen with much more print...
+1I was introduced to Creative Park when I got my PIXMA PRO-10 almost 10 years ago. What a beautiful printer! Creative Park hooked me to paper modeling. Since then, for the next 4-5 years I created several paper models downloaded from Creative Park. ...