You need software that actually works properly lol. Google this issue and there are 100s reporting the same thing. YouTube, websites, forums etc. unfortunately canon won’t admit there is anything wrong.. strange eh?
I’ve had the same issues for a while now. I made a complaint with canon and was just fed generic useless emails and nothing worked. They won’t accept their software is buggy and doesn’t work Properly, instead they try blaming the user and default to...