I did call them. They had me run through all the typical troubleshooting. I learned that I installed the driver using the default macOS version the website chose, but I had to go back and pick the actual version of macOS I was using. The support rep ...
Any update with your issue. I'm having a similar problem that seems to only occur on a portion of the image and when printing from Lightroom, appears toward the end of the feed. It seems to be feed related but then the lines don't go across the entir...