I was following the instructions to update drivers. After searching online, it was suggested that that could be the issue why the printer was not printing with the black ink. One of the steps required that the printer be connected to the computer wi...
I have this issue as well. I have purchased a adapter so I could plug in the printer to my Mac. After moving things around my office, turns out the driver installed is newer than the update. So, to recap; the 2 black cartridges are full, heads are cl...