It was happening on both my 5D and my one DX. This is before even connecting any camera for me. It was a software issue and by creating another user, the software loaded as expected that is how I solve my problem.
I just plugged it into my 1DX Mk II. I turned on Liveview on the camera, then on the remote window, I clicked on Liveview and it came right up on my screen. So it works just fine. In my previous solution, the problem is surely a conflict with univ...