I deleted the old software and reinstalled the software from the canon website. The device can currently print, but it just stopped being able to copy or scan documents. I updated the most recent patch, but that didn't fix it. Suggestions?
Thank you for the detailed response. I'll try that and see what happens. I'm not using canon oem toners. Again, the device is able to print. It's just not copying or scanning, and the toners haven't been changed in a couple months and the print o...
I have Windows 10. Version 22H2. Computer is connected to the device by USB cable. I have attempted to scan using MF toolbox scan utility, which yields nothing but blank pages. However, attempting to copy directly from the printer itself is also...
There are no error messages. It runs through the motions of scanning or copying, but the end product comes out blank. It worked fine the last time i used it a couple weeks ago. Windows did update since then, but as i said, i uninstalled the softwa...
