That sure seems like an unreasonable response. The lens collars do not rotate even a smidge when new and a repair should be nothing less than that. It is like saying, well the repair of your oil pan will still result in oil leaks and it is normal.I h...
I've had the lens collar repaired 3 times in the last year for this very issue. There are felt pads under the tripod collar that get compressed over time allowing the collar to turn. Canon has replaced the collar twice and the felt pads once, well te...
