Same with G7020 printer (on windows 11). Sometime during scan, I get error. I turn off antivirus; I turn off vpn; But still error.ScanGearCannot communicate with scanner. Possible reasons:(Yes it is on, it is well connected, security software not int...
also have problem with pixma g7020.When scanning, it will go to a red error saying loss of communications. Turning off vpn and anti-virus do not help. Microsoft WIA driver (with less capability) does not have this problem.(Windows 11 computer)