Dang, I'm an IT pro and a general all-around fixer type. It looks like I've found a battery that would fit judging from tear-downs I've found online. As far as support, I've actually already registered, now I'll reach out to them.
I'm having the same issue with a camera I just got for my daughter. looking next to the serial number, I guess it was manufactured a few years ago though..... maybe the battery went dead? Can you guys send me a replacement battery or something?
