Do not return it yet. You need to learn about color management or you will hsve the same problem with the Epson. Based on your post, you do not seem to be choosing the right paper you are printing on, or color profile. Make sure you are not double pr...
If color prints are awesome, it does not sound like a color management problem, but a B&W printing workflow problem. I have not tried my Ilford papers to print B&W. Other than double checking if the "print B&W image" check box is UNCHECKED I have no ...