UntrueCanon tries to make you pay $19.99 to even SPEAK to technical support to find out why their product has malfunctioned (through no fault of the customer).
I have the same issue. Extremely frustrating, especially when there isn't even an option to simply email customer service...I feel like Canon's response to this is like, "You bought a cheap printer and now it's taken a crap for good. Call us and we m...