I have a mf634cdw, after trying everything given above, I pulled out the multi-function tray on top of the draw, and discovered a small piece of paper was in there. When I removed that paper and pushed both trays back in the "load paper" error on the...
I discovered after doing everything indicated that the problem was a piece of paper was in the multi-purpose tray. You can't see this unless you remove the tray. Once I removed the paper and re-inserted everything, the "load paper" error went away....
