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billstein

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since ‎12-27-2022

‎01-04-2023

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Re: "failed to acquire information on the driver and software" Canon TR8620 setup software

by billstein 12-27-2022 in Printer Software & Networking • latest reply by Admore 04-27-2025

12-27-2022

HiFound the problem with the software. You must be logged into the Windows account as an administrator. Simply running the installer with administrator privileges is not sufficient. You must log in to an account that is an administrator.

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