I contacted customer support and did the following - which ended up working to restore my scan function.1) turn off the scanner/printer2) restart your computer3) after it fully boots up, turn on the scanner/printer4) open MF Scan Utility 5) make sure...
Hi, I'm experiencing this exact same issue. Here's my answer to those questions. 1) Mac computer but running a Windows OS2) Connected via USB3) Cannot scan from the computer. I tried and got an error message.
