So, the power went out mid-print. When the power came back on I had to clear the paper jam. Due to the printer being in a challenging to access area, I had difficult getting the paper out and pulled too hard tearing it. I figured I could get the othe...
Our solution was: the paper was stuck inside the fixing unit. [removed link - proprietary documentation] We took off the sides, the imaging unit on top (proper name was ADF unit I believe), and a few other things. Once we got the fixing unit out, th...
My apologies for the oversight. It is a Color imageCLASS MF632Cdw, purchased in August of 2018. I think this is the second time I've ever had a paper jam. I live in rural northern Wisconsin. Eau Claire, WI is the nearest city that I could take it to ...