Tried this, even took my computer to the computer expert, they could not figure it out, would need "bench time" and that would indicate to leave my computer there. Hope something comes up. Thanks for your help. Gladys
My computer expert installed my silvelight, I have windows 8 64 bit, have the same problem. Talked to my computer expert , he said more than likely the problem was with the softwarwe. When I called Canon technical support, the first lady was very hel...
