Better yes ...since the manual and downloading the new software does not fix the issue...Canon needs to spend more time developing a new fix for it !...Not to memntion knowledge agents on the phone that truly understand the usage of the WFT-R10Callin...
Same here ...I call Canon anfd they tell me.." WE HAVE TOOO MANNY PRODUCTS...SO THERE IS NO WAY FOR US TO KOWN EVERY ISSUE...SO GOOD LUCK...The EOS R5 is great ...but skip over the wireless connection , you will drive yourself crazy .best to buy a ba...
Call Canon ? really ? get rid of it ...the WTF-R10 IS A PIECE OF JUNK...no one at Canon seems to know much about it ..and some on the phone l;ine help did even know that they made it !